ServiceNow Developer - Contract Lifecycle Manager (m/f/d) Remote EU or South Africa

We assist Corporate Legal, Risk and Compliance departments on their digital transformation journey. As a ServiceNow Developer you will implement technical solutions in cooperation with Solution Architects and Legal Transformation Advisors.

The role requires both, broad and deep technology knowledge (incl. advanced scripting experience) and the capability to implement solutions by translating customer business problems into process-oriented technology solutions together with our Solution Architects.

We are looking for a technically strong person who is resourceful and confident under high pressure.

Please note, this is a full-time, permanent employment offer based on a local payroll . B2B Freelance contracts or candidates solicited by recruitment agencies will not be entertained.

Tasks

As a ServiceNow Developer with a focus on Contract Lifecycle Management, you will:

• Design, configure, and customize ServiceNow’s Contract Management Pro and Legal Service Delivery modules to meet business requirements.
• Develop and maintain workflows, business rules, UI policies, and integrations related to contract lifecycle processes.
• Collaborate in a client-facing role with Legal, Procurement, and Finance teams to streamline contract authoring, reviews, approvals, and post-signing activities, such as renewals.
• Create and optimize dashboards, reports, and notifications for contract status tracking, compliance, and performance.
• Ensure data integrity and accuracy in contract records, including automated updates and renewal reminders.
• Integrate Contract Management Pro with other ServiceNow modules, such as Source-to-Pay Operations, ITAM, etc., and third-party systems as needed.
• Provide technical expertise, troubleshoot issues, and implement enhancements to support evolving business needs.
• Apply best practices in ServiceNow configuration and development, documentation, and testing of ServiceNow configurations and development, documentation, and testing of SerciceNow solutions.
• In this position, you will play a key role in project teams and the delivery model.

Requirements

We are looking for someone who brings:

• Proven experience as a ServiceNow Developer (4+ years hands-on ServiceNow).
• Strong knowledge of ServiceNow Contract Management Pro (additional knowledge of Source-to-Pay Operations will be a plus).
• Proficiency in configuring and customizing ServiceNow (workflows, business rules, client scripts, UI actions, data imports).
• Experience integrating ServiceNow with external systems (APIs, web services, data feeds).
• Understanding of contract lifecycle processes (authoring, approvals, amendments, renewals, compliance tracking).
• Strong problem-solving skills and ability to translate business needs into technical solutions.
• ServiceNow Certified System Administrator (CSA) required; additional certifications (CIS – Procurement, Vendor Risk, ITSM) a plus.
• Excellent communication and collaboration skills.
• Understanding of Agile methodologies
• Must have strong communication skills and be self-directed and independentBusiness fluent in English, proficiency in German or French preferred

Benefits

• A team of entrepreneurial-minded colleagues who are on a mission to #dosomethingdifferent
• A flat hierarchy with lots of opportunities to develop your international career
• Our "9 for 10" programme (every ten days you will have a day off for personal time and recreation). This programme comes on top of 30 days of annual leave.
• Coverage of all future ServiceNow certification fees
• Working in a remote environment with teammates from South Africa, Germany, Slovenia and Sweden to name a few destinations. Be part of an agile and highly collaborative environment!

Data Privacy Notice
"If the data subject contacts the data controller via one of these channels, the personal data transmitted by the data subject is automatically stored. The storage is solely for the purpose of processing or contacting the data subject. The data will not be passed on to third parties. The legal basis for the processing of the data is Art. 6 (1) (a) GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be concluded from the circumstances that the matter in question has been finally clarified. The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest."