Personal Assistant Global Quality Assurance (m/f/d)

METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion.

At METRO, we have set ourselves ambitious goals with our “sCore” growth strategy which is closely accompanied by our Fundamentals . These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de .

Job Description

The successful candidate will manage executive-level administrative responsibilities, coordinate department-wide organizational activities, and act as a key point of contact between the SVP and both internal and external stakeholders.

Key Responsibilities

• Manage the SVP’s schedule, meetings, travel, communications, and meeting minutes
• Track and ensure follow-ups on key actions and deadlines.
• Act as a liaison between the SVP and both internal and external stakeholders.
• Handle administrative and organizational tasks for the GQA department.
• Assist with budgeting, cost tracking, and financial planning for the department
• Handle invoice processing for suppliers, authorities, and service providers.
• Prepare high-quality presentations, reports, and documents for senior leadership
• Organize departmental events including summits, workshops, and team gatherings.
• Keep GQA pages on United and SharePoint up to date and well-maintained.
• Support internal communications to ensure clear and consistent messaging.

Qualifications

• Proven experience supporting senior leadership or project coordination in a fast-paced environment.
• Strong proficiency in Microsoft Office 365 (Outlook, PowerPoint, Excel, Word), SAP, and virtual collaboration tools (e.g., Teams, SharePoint).
• Excellent command of English and German , both written and spoken.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• High level of discretion and professionalism in handling confidential information.
• Proactive, solution-oriented mindset with the ability to anticipate needs and act independently.
• Strong interpersonal skills, emotional intelligence, and cultural sensitivity.
• Resilience and the ability to remain composed under pressure.

Additional Information

What We Offer

• Work-life balance:  Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays.
• Training:  A comprehensive training offer via our own training center or externally.
• Well-being:  Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program. 
• Exciting life on campus:  Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
• Discounts:  discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort:  Good transport connections, free parking spaces, JobBike. 
• Company pension plan:  You will receive a contribution to your company pension. 
• Family driven:  Three daycare centers for children on campus, support of holiday camps for children of employees.