Technical Pre-Sales Consultant (m/f/d)

VoCoVo specialises in innovative communication solutions tailored for retail stores. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.

With over 250,000 users across more than 10,000 locations in 25+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Role Overview
Join VoCoVo as a Technical Pre-Sales Consultant (m/f/d) and help leading retailers unlock the power of our communication solutions. Combine tech expertise with customer engagement across Europe! As a Technical Pre-Sales Consultant you will travel across Europe and the UK to attend key meetings and training sessions (up to 20% travel - 80% working from home)

To apply for this Technical Pre-Sales Consultant (m/f/d) role, you must be fluent in both German and English, legally authorised to work in Germany, and based within a commutable distance of Düsseldorf.

What we're looking for

• Knowledge of communication technologies, cloud platforms, networking, or software applications.
• Experience with APIs, security, and telephony solutions is desirable
  
• You have the ability to understand customer needs and present tailored technical solutions in a clear and compelling way.
• Confident in delivering product demonstrations, creating proposals, and explaining technical concepts to non-technical stakeholders.
• Able to manage multiple projects, coordinate technical engagements, and support sales cycles efficiently.
• A proactive team player who is eager to learn and stay ahead of technical developments while working closely with sales, product, and customer teams.
• Fluent in both German and English (spoken and written)

What you'll do

• Act as the technical expert in customer discussions, supporting the sales team in presenting VoCoVo’s solutions
• Conduct product demonstrations and training sessions for both customers and internal sales teams
• Support the proof-of-concept (PoC) process, ensuring customers fully understand and experience our technology before implementation
• Work closely with product teams to stay informed about new developments and relay customer feedback for future improvements
• Assist in technical documentation, including FAQs and knowledge bases, to support both customers and sales teams
• Provide competitor insights and technical positioning to help drive business success in the DACH and wider European region
• Travel across Europe and the UK to attend key meetings and training sessions (up to 20% travel - 80% working from home)

Technical Pre-Sales Consultant (m/f/d) Salary
Salary range: €65,000- €80,000

Plus car bonus payments

Benefits

• Car bonus payments
• 28 days holiday
• Training & Development
  
• Company Organised Events
• Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor and Headphones

Diversity and Inclusion

At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy,
and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo’s happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!