Solution Architect (m/w/d) SAP CRM

• modernes Unternehmen
• SAP CRM, Solution Architect

FIRMENPROFIL:

Start: asap

Project duration: 6 month +

Utilisation: 100%

Location: Remote (90%) / Workshop days in Düsseldorf once per month

Industry: Production

Project language: English/German

AUFGABENGEBIET:

At the moment we are merging our SAP CRM in the SAP S4 System. Subsequently, other CRM systems (e.g., AS400) will be transferred to the S4 system as well.

• Responsible for designing modern CRM solutions (e.g., SAP CRM, S/4 HANA CM, Zendesk, SAP Sales Cloud etc.)
• Shaping and evolving the system landscape around CRM platforms
• Defining and integrating with surrounding systems (e.g., ERP, marketing automation, e-commerce, customer data platforms)
• Designing interfaces in collaboration with Integration Solution architect (REST, SOAP, event-driven architectures, middleware)
• Ensuring alignment with overall IT strategy and target architecture
• Close collaboration with product owners, developers, business stakeholders, and external partners
• Creating technical architecture and integration concepts, including evaluation of solution options
• Considering non-functional requirements (security, scalability, performance)
• Supporting technology decisions, tool selection, and vendor management
• Advising on CRM architecture and integration best practices

ANFORDERUNGSPROFIL:

• Several years of hands-on experience in enterprise architecture or solution architecture in CRM environments
• Proven track record in system integration across complex IT landscapes
• Proven experience in B2C environments with large customer bases and high-volume interactions
• Familiarity with pre-sales processes, Customer Service and related CRM functionalities
• Familiarity with both cloud-based and on-premise CRM platforms, ideally SAP CRM and/or S/4 HANA CM
• Experience working in agile teams and cross-functional, international project environments
• Excellent communication skills - able to explain complex technical topics clearly and appropriately for different audiences and stakeholders
• Strong stakeholder management skills with the ability to bridge gaps
VERGÜTUNGSPAKET:


Are you interested in this project? I look forward to hearing from you with the following information:Your current project availability (earliest start date)

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A brief feedback on the fit (please address the points listed above)kind regards