Merchandising Operations Manager

THE FUTURE LOOKS LIKE YOU

C&A is seeking an experienced, data driven, and highly customer focused Range Operations Manager to join the Merchandising team to support our Fit for Future (F4F) Program.

The mission of the F4F program is to modernize C&A’s processes and technology to enable truly European omni-channel ways of working. Our vision is for C&A to have a more efficient, resilient, and data-driven omni-channel business that allows C&A to scale and offer great availability of products and value for money for customers.

The Range Operations Manager is an expert in assortment building. The role contributes to the development, implementation and maintenance of processes, tools, methods and competence to enable operational excellence in the business to perform and deliver towards strategies and goals in an efficient and effective way. As a Functional Lead for Range Operations, the role is 100% dedicated to the Fit for Future Programme and works to ensure the integration of the transformation across departments, and that the system(s) meets the needs of their respective business/functional teams.

The Range Operations Manager will play a key role in the success of the largest digital transformation in the history of C&A!

YOUR RESPONSIBILITIES

Act as Functional Lead for Range Operations. Ensure the program is aligned with the business needs. Consider end-to-end processes (between functions). Lead SMEs for function/business area, manage projects, ensure alignment with business goals.

• Provide input for business requirements/to be processes. Sign off on to-be processes for function/business. Contribute to / review key design decisions. Review & sign off on UAT scenarios for completeness. Coordinate UAT participants and ensure SMEs complete UAT. Complete Integration testing, enlisting help of SMEs if needed.

• Champion and implement the change within their teams. Ensure training and communication for their teams takes place. Ensure the successful adoption of the product and processes in scope across their function. Ensure legacy solutions/processes are no longer used.

• Lead competence development withing area of expertise in dedicated topics. Identify and drive best practice to achieve operational excellence.

• Secure that developed working methods and learning materials are tested, approved, implemented, adopted, kept up to date and accessible.

• Follow-up and ensure that working methods and tools are quick, lean, effective and efficient to use.

• Contribute to the development plans for tools connected to specific roles and contribute to identifying needs for development of common ways of working, tools and competence across relevant areas.

WHAT YOU BRING

• Deep and extensive knowledge in assigned area of expertise combined with a good understanding of the C&A vision, business idea, concept, direction, strategic framework, culture and values.

• Good understanding of C&A business model, value chain, work/ lead/organize and development processes as well as an understanding of how business decisions influence products and markets and customer’s need.

• Good communication skills to be able to inspire others and express yourself clearly – translate complex issues into simple language.

• Lead and work together within the assignment, understanding how the functional area fits into the whole picture.

• Analyze, assess, interpret complex subjects and identify needed actions with the motivation to decide and act.

• Influence, build trustful relationships and collaborate with stakeholders and partners inside and outside of C&A combined with a high self-awareness and team player mindset to work in different team constellations.

• Being open to a fast-changing environment, to do things differently and able to navigate in the unknown.

Requisite Education & Experience / Minimum Qualifications:

• 5+ years of industry experience preferably within business transformations

• Experience from working within the area of expertise.

• Fluent in English, both verbal and written

WHAT WE OFFER

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognisable retail brands, you will also enjoy:

● Countless learning and development opportunities via our C&A academy

● Access to Partner Discount Scheme

● An employee discount of 20% in C&A stores

● 30 days' vacation

● Corporate pension scheme

● Mental health and wellness program

● An exciting job in an international and inspirational working environment

● A positive working atmosphere and a talented team with an open feedback culture.