Head of ACC (f/m/d)

Head of ACC DACH (f/m/d)As Head of ACC DACH, you take overall responsibility for Credit, Collections & Recovery, Financial Economic Crime (FEC), Fraud Prevention and Field Audit across the region. You ensure effective first line risk management while driving a consistent and sustainable risk culture in close alignment with Regional Risk leadership.Find out more here about how you can unleash your full potential at DLL.Key responsibilities (Day to day):Overall responsibility for Credit, Collections & Recovery, Financial Economic Crime, Fraud Prevention and Field Audit, ensuring effective first line risk managementDriving alignment with the company’s risk appetite and contributing to credit decisioning through active participation in governance forumsLeading complex credit decisions within assigned authority and defining strategies for distressed portfoliosOwning the consistent application of regulatory requirements and high-quality execution of CDD and Financial Economic Crime activitiesDriving continuous improvement of risk frameworks, processes and controls in close collaboration with Regional RiskActing as a key interface between risk and commercial teams, balancing business growth with disciplined risk managementLeading and developing the management team while fostering a strong and consistent risk culture across the organizationMeasures (Impact of the role): Delivering fraud and credit risk costs within Through the Cycle targets and maintaining a healthy portfolio qualityDriving excellence in Financial Economic Crime and CDD performance with strong quality and timelinessEnsuring high-quality decision-making in line with risk appetite and commercial prioritiesMaintaining a strong control environment aligned with governance, policies and authorization frameworksBuilding and sustaining required capabilities in line with the risk curriculumDriving effective workforce planning and strong employee engagementAll members enjoy (Benefits):Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Career development opportunities: online learning, member development program Check this link to an overview of all benefits in your region. “We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect.” Essentials:More than 10 years of experience in risk management combined with leadership responsibility and strong credit authority exposureBroad experience across leasing products with a solid understanding of wholesale banking environmentsProven leadership capabilities with the ability to build, develop and lead high-performing teamsStrong stakeholder management skills with the ability to influence across functions and operate effectively in a matrix organizationStrategic mindset combined with a strong understanding of risk and return dynamicsHigh level of collaboration and the ability to build trusted relationships with customers, partners and internal stakeholdersStrong analytical and decision-making capabilities combined with a structured approachSolid understanding of the local market and relevant industry trendsChoose wellbeing:DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.Our four wellbeing categories are as follows:Connection – Build meaningful connections with other DLL membersHealth – Manage mental, emotional and physical healthFinance – Provide learning opportunities to help members achieve personal financial healthLifestyle – Maintain balance between work and life prioritiesThese are the things that matter to our members, and the wellbeing of our members matters to DLLSettling in:At DLL, we are many things. We are team members, family members, community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.But for all of our differences, we share one thing in common: each of us are members of DLL. Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines. Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.Good to know:If you combine commercial pragmatism with disciplined risk management and enjoy leading high-performing teams and shaping risk culture, we look forward to your application.Location: Düsseldorf / GermanyThe selection process may involve an assessment.Applications via email will not be reviewed. Please apply online via our career website.Please apply through our career site: DLL Group Careers DLL’s referral program appliesFor more information, please contact our Talent Acquisition Partner Laura Awan via [email protected] appreciates the time you spend applying to our openings. Please note that we will contact candidates selected for an interview. Any offer of employment is subject to a successful background check.DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.Full timePosting Date: 2026-07-07