Delivery Manager (m/f/d)

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for
the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.

At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as a Delivery Manager (m/f/d)!

Your responsibilities

• Review and adapt technical drawings, datasheets, assembly manuals and installation guidelines, ensuring that supplier documentation meets internal standards, brand guidelines and operational requirements
• Own and continuously develop the Store Concept Playbook in collaboration with Store Development, Visual Merchandising, Procurement, Legal and market teams, incorporating new concepts, execution guidelines and best practices
• Drive the digitalisation and AI integration of the playbook and related processes, organise training sessions and support consistent implementation across European markets
• Conduct market and store visits to assess fixtures, materials and store execution against approved technical guidelines, playbooks and brand standards
• Support claims and issue resolution by identifying root causes, coordinating corrective and preventive actions, and developing sustainable solutions with suppliers and local teams
• Provide technical input for supplier contracts and tenders, including technical requirements, quality standards, compliance criteria and appendices, while coordinating pilot projects, samples and prototypes
• Support European rollout and modernisation projects, monitoring timelines, budgets, quality standards and project risks in collaboration with internal teams and external suppliers
• Identify opportunities to improve documentation, tools, processes and ways of working while supporting innovation in store concepts, materials, sustainability and digital solutions

What you bring

• A degree in Architecture, Interior Architecture or a comparable field, or equivalent professional experience
• At least five years of experience in retail rollout, store development, project management or technical delivery management
• A strong understanding of technical documentation, store fixtures, materials and the practical execution of store concepts
• Experience coordinating suppliers, technical requirements, samples, prototypes or tender-related activities
• Strong project management skills and the ability to manage several projects simultaneously in a fast-paced international environment
• Excellent stakeholder management and communication skills, with the ability to build strong relationships across functions, markets and external partners
• A structured, hands-on and solution-oriented working style, combined with a strong focus on results
• The ability to navigate a complex matrix organisation and create alignment between different stakeholders
• Excellent English and local-language communication skills. Knowledge of an additional European language is an advantage

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

• Countless learning and development opportunities via our C&A academy
• Access to a Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board that is committed to building a diverse and inclusive organization where everyone can become their best self.
We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Even if you don't check every box, but see yourself contributing, please apply and help us build an inclusive community.