Cloud Solution Architect - Infrastructure - MECM (aka SCCM)/Intune (M,F,D)

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for an experienced Cloud Solution Architect – Infrastructure – MECM (aka SCCM)/Intune with fluent German and English language who will work directly with customers, as a consultant and technical advisor.

Key Responsibilities:

• Design, Deploy, Review and Assess the health of the infrastructure and clients

• Upgrade, update and maintain the SCCM hierarchy

• Troubleshoot issues with infrastructure and clients

• Tune and optimize for performance

• Assist with reporting

• Assist in setting up SCCM Co-Management with Intune

• Assist in planning, reviewing and troubleshooting Software Updates feature

• Assist in planning, reviewing and troubleshooting Task Sequences

• Provide training in all areas of SCCM to ensure customer goals are met

Required Skills & Experience:

• Expert knowledge working as a depth expert and technology owner or consultant for SCCM

• Ability to present to multiple levels of customer leadership.

• Ability to act as a consultant and architect for multiple customers.

• Broad knowledge across multiple scenarios:

• Windows Desktop/Server Management using SCCM

• SQL Server, Active Directory, Certificates, IIS, DNS, Security

• Package/Application creation

• Desktop OS Upgrades using different approaches

• Intune and Co-Management experience

• SSRS Reporting and/or PowerBI experience

• PowerShell scripting

Deep level knowledge in at least 3 of the above categories

Technical Skills Requirements:

Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune:
Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:

Infrastructure:

• Design

• Deployment

• Upgrades

• Maintenance, Health, Tuning

• Troubleshooting

• Windows Desktop Upgrades

• Software Updates

• Compliance

• Software Distribution

• Security

• Intune

• SQL Server

• Report Development

• Network Troubleshooting

Related Skills:

• Active Directory

• DNS/Network

• SQL Server

• IIS

• Certificates

Tools: SQL Profiler, PowerShell, Process Monitor