IT Engineer (m/f/d) Level 2 Support

The Triathlon Group, a company of the Sunlight Group headquartered in Seligenporten, is a global leader in battery systems, chargers, and energy management solutions for industrial applications. With over 1,600 employees across locations on three continents, we enable reliable and efficient operations for our customers in the industrial sector—particularly in intralogistics—through innovative products based on lead-acid and lithium-ion technology, combined with a strong commitment to service.

At the Triathlon Group, we highly value teamwork and provide our employees with opportunities for personal growth and development. We foster a culture of fairness and encourage everyone—regardless of position or tenure—to contribute their ideas and initiatives. By leveraging agile working methods, we offer diverse learning and development opportunities in an inclusive and equitable environment.

Together with the Sunlight Group, Triathlon forms one of the fastest-growing global providers in the dynamic energy storage market, with a combined workforce of more than 3,800 employees.

Key activities and responsibilities of this role include:

• Walk colleagues through steps to help them resolve their technical issues, onsite and remote
• Resolve their technical issues, onsite and remote
• Responsible for user provisioning
• Responsible to collect and document all business requirements towards IT systems
• Maintain relationships with counterparts and other stakeholders by effective communication
• Maintains control of project status (triple constraints) through proactive change management
• excellent organizational skills
• Administer internal platforms
• Provides regular and accurate reporting
• Administer internal IT equipment

Requirements

• 3-5 years of working experience as an IT engineer in a relevant industry
• BSc in Computer Science, Information Systems, Information Technology, Computer Engineering or relevant areas
• ITIL and service management
• Microsoft technologies Active Directory, Office 365, DNS,, Windows 11
• Virtualization technologies ,VMware
• Knowledge in network equipment
• Monitor and manage network performance and integrity
• Professional certification will be a plus .
• Excellent team player and motivator
• Multinational experience
• German , Fluency in English

Benefits

To start with, we give you the opportunity to thrive in a restless team and grow your potential in an innovative environment. As per your compensation and rewards package, this is a preview:

💸 Competitive salary package and bonus scheme

👩‍⚕️ Health and life insurance for you and your family

🧘🏻 Employee wellness program & initiatives

📚 Continuous training opportunities

⭐ Clear career paths & a developmental 360° feedback framework

✈️ International mobility opportunities

Are you interested in a varied and exciting role? Then apply now!