Quality, Sourcing & Sustainability Business Process Specialist (w/m/d)

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for
the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.

The Quality, Sourcing & Sustainability (QSS) Business Process Specialist defines and supports the development and usage of our QSS solutions like e.g. Pivot 88 or Production Tracking Tool (PTT) in order to improve operational excellence. You define process simplifications and business rules. By liaising with stakeholders, you understand their requirements and design efficient solutions, hence improving and streamlining our supply chain processes. One of your key priorities at the moment is to follow up on changing European legislation to implement all steps and process necessary to comply with the same.

This role sits in the QSS Supply Chain Department, and you will directly report to the Business Process Manager. You will work closely with the team in Sourcing, Range/Buying, Operations Supply Chain and Tech

Your responsibilities

• Maximizing the value of our QSS solutions and drive simplification to gain efficiencies, maintain legal compliance (new sustainability laws) and competitive advantage
• Understanding and knowledge about developments on the market and how those can support or simplify the processes at C&A
• Translate business process proposals into workable solutions and validate their feasibility on the E2E process
• Ensuring first and second level support of the delivered tools
• Ensuring the integration of the tools and processes in the E2E Supply Chain
• Integration and partly User acceptance testing of the developed tools
• Create training material, organize and perform training for the business professionals to optimize the use of the built tools

• Conduct project tracking, monitoring, reporting, risk & issue mgmt., budget monitoring & reviewing.
• Escalation of potential risks & challenges within project execution.
• Coordination of project set-up, plan, and timeline.
• Coordination of workstreams overview and reporting guidelines.
• Coordinating with governance, stakeholders, and team set-up.
• Ensuring alignment.
• Sharing best practice project methodologies.
• Ensure business cases are developed with workstreams and success is measurable.
• Understanding of dependencies, risk analysis, required resources and prioritization with the business.
• Support in Change Management.
• Ensure project and internal communication.

What you bring

• Experience with process improvements and a drive to push for simplification
• Good communication and social skills paired with a solution-oriented approach
• Fluent in English
• University degree in Business Administration or equivalent background or
• Minimum 2 years of experience, preferably in the area of Buying/Sourcing, process management, ERP (Enterprise Resource Planning) implementations or consulting

What we offer

• Countless learning and development opportunities via our C&A academy
• Access to Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation plus additional 3 days off
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture