Team Lead - E-Bike Mechanics

CloserHire is partnering with a fast-growing e-mobility startup to recruit a Team Lead – E-Bike Mechanics for their Düsseldorf Refurbishment Centre.In this role, you will lead and mentor a team of e-bike mechanics, ensuring the highest quality standards in e-bike refurbishment and repair. You’ll play a key part in ensuring operations run smoothly and efficiently while promoting a positive team culture. This is an exciting opportunity to be at the forefront of sustainable mobility in one of the most dynamic sectors.

Language required: English

Highlights:

• Salary up to 38000 EUR with bonus
• Career growth opportunities

Responsibilities:

• Lead & Mentor: Provide hands-on guidance and training to a team of e-bike mechanics, ensuring their continuous development and high performance
• Technical Expertise: Act as the go-to expert for complex repairs and troubleshooting, setting the benchmark for technical excellence
• Workflow & Efficiency: Oversee day-to-day operations, optimizing processes to ensure efficiency, productivity, and adherence to timelines
• Quality Control: Ensure that all refurbished e-bikes meet rigorous quality standards before reaching customers
• Problem Solving & Innovation: Identify bottlenecks in operations and implement process improvements to enhance performance and customer satisfaction
• Collaboration & Communication: Work closely with cross-functional teams (e.g., Operations,
• Customer Service) to streamline operations and enhance service delivery
• Health & Safety Compliance: Ensure all safety protocols and best practices are followed, maintaining a safe and organized work environment

Qualifications:

• 5+ years of experience in e-bike mechanics, with extensive hands-on experience
• Previous team management experience with a proven track record of mentoring and developing team members
• Strong diagnostic and repair skills across a wide range of e-bike brands and models
• Excellent organizational and problem-solving abilities, with the capacity to manage multiple priorities in a fast-paced environment
• Passion for sustainable mobility and a customer-first mindset
• Basic PC skills (Email, MS Office)
• Good knowledge of English (German is a plus)
• Willingness to work in a team in a fast-paced, high-growth environment