Real Estate Facilities Team Lead

Job ID: 205347
Required Travel : Minimal
Managerial - No
Location: Germany- Dusseldorf (Amdocs Site)

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

In a few words:

As our Facilities Team Lead you will be overseeing daily operations across various premises within the EMEA region maintenance vendor coordination safety and site logistics to ensure a seamless efficient and welcoming workplace. Youll lead a team manage budgets drive continuous improvement and collaborate with HR procurement and global partners to deliver an exceptional employee experience.

What will your job look like

Lead a small team of site admins
Serve as the primary contact for all facility-related matters
Oversee and coordinate facility operations and logistics in line with company policies
Manage and support special events across designated site(s)
Collaborate with team members contractors and vendors to execute work plans and orders
Partner with site leadership and HR to deliver an exceptional employee experience
Schedule daily tasks for team members and ensure quality execution
Lead and coordinate preventive and corrective maintenance activities
Plan and monitor maintenance schedules to ensure timely completion
Drive data analytics generate reports and provide actionable recommendations
Conduct service quality checks and gather feedback for improvement
Champion continuous improvement initiatives without compromising quality or cost
Ensure timely validation of inventory and budget purchase requests (PRs)
Process vendor invoice payments in accordance with Amdocs procedures
Implement and participate in safety protocols per EHS guidelines
Analyze KPIs and leverage reports to optimize site operations
Manage budgets and operational costs with a focus on ongoing efficiency
Collaborate with procurement to ensure service contracts and KPIs are in place
Oversee site security in alignment with global security standards
Address facility-related needs including refreshments and cleaning services
Define vendor scopes and ensure service delivery meets expectations

All you need is...

5-7 years of relevant experience
Experience in Global Tech companies
Fluent in German and English
Experience with matrix management
Hands-on experience with MS Office and Project management from planning to execution
Customer service experience
Experience with Real estate and operation contract understanding

Why you will love this job:

Small intimate team atmosphere in an international work environment.
You will have the responsibility to manage and coordinate the diverse operations of the departments.
You will supervise the work activities of a department/supervise and monitor vendors as per Amdocs guidelines.
You will work with relevant partners to supervise and update the relevant systems and business operations policies.
We are giving the opportunity to work with the industrys most sophisticated testing technologies and help customers shift into the new testing realities of the digital world!

We offer a wide range of stellar benefits including:

- 30 days contractual vacation plus additional vacation days (unlimited vacation)
- Life insurance including accidental death long-term disability and dismemberment insurance.
- A huge variety of learning opportunities

- Employee Stock Purchase Plan (ESPP)
- Corporate Benefits company discount scheme
- Free snacks
- Various team events