EBikes Operations Manager

Workster is partnering with a fast-growing European e-mobility leader to hire an Operations Manager for its Launch Operations team in Düsseldorf.
This company is transforming how people buy and use e-bikes by sourcing, refurbishing and delivering high-quality electric bikes through a seamless, customer-centric operation.

As Operations Manager, you will take ownership of key parts of the end-to-end operational flow, lead warehouse and bike mechanic teams, and build the processes that allow the business to scale rapidly while maintaining exceptional quality and efficiency.

Your Role

• Lead and develop a team of warehouse associates and e-bike mechanics
• Own and continuously improve major parts of the operational flow
• Use data and KPIs to identify bottlenecks and optimization opportunities
• Manage relationships with suppliers, manufacturers, and logistics partners
• Design and implement processes to improve customer experience and cost efficiency
• Set up operational tools, dashboards, and reporting
• Work cross-functionally to support fast growth and market expansion

Your Qualifications

• Strong academic background in Engineering, Logistics, Finance, Business, MINT, or a similar field
• 3–5 years of experience in Operations, Finance, Consulting, or related roles
• Fluent German and strong English skills
• Proven leadership and communication skills in hands-on, operational environments
• Strong analytical and problem-solving mindset
• High attention to detail with a passion for operational excellence
• Comfortable in fast-paced, constantly evolving environments
• Ownership mentality with readiness to take responsibility for complex operations

The Offer

• Key leadership role in one of Europe’s most exciting e-mobility scale-ups
• Stock options, allowing you to benefit from the company’s growth
• High-impact position with real ownership and decision-making power
• Fast-paced, entrepreneurial environment with strong learning and career development
• Work on a meaningful, sustainable product shaping the future of mobility
• International team, strong backing from top-tier investors, and ambitious growth plans