Senior People Program Manager (m/f/d)

Redefine the future of live entertainment tech

Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.

Join us and build the future of live entertainment.

Your Mission: Building & Managing the Frameworks for Excellence.

In this newly created role, directly reporting to the VP People, your intial focus will be to build, scale, and refine our Performance & Talent Enablement engine. You will ensure that our "high bar" for excellence is matched by transparent success matrices, reward logics, and high-velocity growth paths. As we scale, you will eventually expand your scope to lead other strategic People Programs, ensuring that every touchpoint of the vivenu journey is designed for maximum impact.

1. Performance, Career & Reward Architecture

• Program Design & Audit: You evolve and manage our performance cycles and growth frameworks to meet the demands of a rapidly expanding organization. You ensure thorough execution by building high-quality growth & feedback loops and leveraging data-driven insights.
• Calibration Leadership: You facilitate and lead performance calibration processes across all departments and the entire organization to ensure company-wide alignment.
• Job Leveling & Career Frameworks: You design, implement, and scale vivenu’s global job leveling and career pathing architecture. You partner with leadership to define clear competency matrices and grading systems, ensuring transparency, equity, and a clear trajectory for talent progression across all departments.
• Total Rewards Integration: You partner closely with Finance and our Founders to continuously evolve our promotion and bonus logic, ensuring we effectively track, recognize, and reward our top performers.

2. Talent Enablement & Growth Execution

• High-Potential Programs: You design and manage tailored development initiatives and "Fast Track" programs to accelerate the growth of our top performers and future leaders.
• Manager Toolkits: You develop enablement programs and operational resources that empower our leads to act as effective coaches. You ensure a consistent leadership experience where high expectations are balanced with high support.
• Closing Skill Gaps: You identify systemic training needs across the organization and launch targeted learning interventions that empower employees to constantly stay ahead of our performance bar.

3. Scaling & Program Evolution

• People Tech Ownership: Own and optimize the digital tools that power our people programs, ensuring the experience is seamless and data-driven for every user.
• Future Program Expansion: Once the performance engine is stabilized, you will take on the design and execution of other key People Programs, acting as a versatile builder for the People Team.

4. Integrated People Experience

• Collaborative Design: Work closely with the broader People Team, e.g. People Partner and People Ops Team, to ensure our performance and growth philosophy is woven into the entire employee lifecycle.

• You bring several years of HR experience, including a minimum of 2 years in a similar strategic role within a high-growth/high-performance environment (Series B/C scale-up experience is a strong plus)
• You have a proven track record of (re)designing and (re)implementing performance and growth systems (e.g., performance feedback cycles, job leveling, career frameworks)
• You are comfortable with People Analytics. You know how to use data to identify talent trends, measure the impact of your initiatives, and communicate "the state of performance" to the Executive Team.
• You are a confident communicator at all levels in German and English. You act as a strategic partner to the VP People and our Founders.
• You enjoy being part of the daily team life in our Düsseldorf office (5 days a week in year one), using the power of proximity to build relationships and drive initiatives with agility.
• Experience in management consultancy is a plus.

Why join vivenu?

Live Entertainment Tech

Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions.

Sustainable Growth

We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.

Top-tier Team

Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time.

Global DNA

We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background.

Fast Growing, in All Aspects

Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth.

Next-Gen Leaders & Insights

Work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future.

vivenu Inclusion Statement

At vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.

Check out our mission statement and corporate values here .