Accreditation & Internal Processes Manager

Proks Certification GmbH is an accredited management system certification body operating at the intersection of compliance, trust, and quality. We audit and certify organizations to internationally recognized standards — and we're growing.

We're looking for an experienced Accreditation & Internal Processes Manager to own our accreditation compliance and internal quality management system. If you know ISO 17021-1 and ISO/IEC 27006-1 inside out and thrive in a lean, expert team where your work has real impact — we'd love to hear from you.

TASKS

• Maintain and develop Proks Certification's accreditation status; serve as primary liaison with DAkkS
• Implement, monitor, and continuously improve internal processes in line with ISO 17021-1 and ISO/IEC 27006-1
• Plan and conduct internal audits; manage findings, nonconformities, and corrective actions through to closure
• Maintain the document control system — procedures, work instructions, forms, and records
• Coordinate management reviews and prepare all required documentation and KPI reporting
• Manage auditor competence records, witness audit scheduling, and impartiality committee operations
• Handle appeals and complaints processes in accordance with accreditation requirements
• Monitor standard revisions and regulatory changes; update processes accordingly
• Actively use AI tools (Claude, ChatGPT, Copilot, etc.) to improve documentation, reporting, and workflow efficiency

REQUIREMENTS

• 2–3 years of hands-on experience in accreditation processes, ideally within a management system certification body or accreditation authority
• Solid working knowledge of ISO/IEC 17021-1 and ISO/IEC 27006-1
• Familiarity with ISO/IEC 27001 (ISMS) from an auditing or implementation perspective
• Experience with DAkkS accreditation processes is a strong plus
• Proficiency with AI tools integrated naturally into daily workDegree in engineering, IT, business administration, or a related field
• Fluent in German and English (written and spoken)
• Structured, detail-oriented, and able to work independently in a hybrid environment

BENEFITS

• Hybrid/Remote working model with flexible scheduling
• Small, expert team — your contributions are visible and valued
• Active role in shaping how a modern certification body operates

Ready to take ownership of accreditation at a growing certification body? We review applications on a rolling basis and will get back to you within 1–2 weeks.