E-bike Spare Parts Specialist Dusseldorf

About Upway:

Upway is leading the charge in electric mobility as Europe's #1 seller of refurbished e-bikes. Our mission is to make sustainable transportation accessible by giving high-quality e-bikes a second life at affordable prices. We're a fast-growing company with a passionate team, and we're looking for talented individuals to join our operations in Berlin.

The Role:

We’re looking for a Spare Parts Specialist who thrives at the intersection of operations, analytics, and inventory management. As part of our local operations team, you’ll play a key role in ensuring that our operations run smoothly on the day-to-day operations as well as manage projects related with enhanced accuracy on inventory management and efficiencies on the processes we currently run. This is a role for someone who has a management and analytical background, who enjoys solving problems and who wants to have a direct impact on operational efficiency.

Tasks

• Inventory Management: Maintain accurate inventory records, track incoming parts, and conduct regular stock checks to ensure optimal levels.
• Operational Efficiency: Streamline the delivery of spare parts to mechanics, reducing downtime and maximizing productivity.
• Procurement & Supplier Relations: Manage the full cycle of spare parts orders, including placing orders, following up with suppliers, tracking shipments and track budget spend.
• Data & Process Improvement: Utilize daily analytics tools (Excel, inventory systems, Metabase, Query Builder) to identify stock needs, improve procurement strategies, and enhance inventory management.
• Cross-functional Collaboration: Act as a key point of contact between mechanics, the warehouse team, suppliers, and the senior management team ensuring clear communication and alignment.
• Ad-hoc Projects: Take full ownership start to end of key strategic projects to improve spare parts management and operational efficiency, that will help us scale spare parts management across all operations and Upcenters.

Requirements

• You have an interest or passion about electric mobility industry
• You have a Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field, or you have worked previously in a similar field.
• You’re organized and detail oriented,with the ability to manage multiple tasks, while keeping a strong focus on efficiency and process improvement.
• You’re highly data-driven, ideally worked in analytical roles previously, and comfortable using spreadsheets, dashboards, and KPIs to make informed decisions and optimize inventory flow
• You have a natural sense of ownership and accountability—you spot inefficiencies, propose improvements, and take initiative without waiting to be asked.
• You have a structured approach to problem-solving, balancing short-term priorities with long-term process improvements.
• You’re an excellent communicator and collaborator, confident interacting with both technical teams (mechanics, warehouse staff) and external partners (suppliers).
• Proficient in English (German is a plus), with strong communication skills—verbal and written.

Benefits

• Contribute to a mission-driven company making sustainable transportation accessible.
• Be part of a fast-growing and dynamic team where your contributions matter.
• Work in a startup environment that encourages innovation and continuous improvement.Enjoy opportunities to grow in a dynamic operations environment with potential paths toward supply chain, logistics, or management roles.