Sales Service Executive (digital media/advertising)

GumGum is the contextual-first technology leader transforming digital advertising with AI-powered, non-invasive data and media solutions. We champion effective advertising that uplifts and respects consumers. Our proprietary Contextual, Attention, and Creative solutions create the perfect match between a brand and a consumer in the right moment and mindset. Founded in 2008, GumGum is headquartered in Santa Monica, California, and operates in 19+ markets.

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The Sales Service Executive (SSE) is an entry-level to early-career sales role designed to train future Digital Executives. The role functions as a sales development role to senior sellers, supporting the sales team in prospecting, pitch development, account coverage, and day-to-day sales activity.

While not a quota-carrying position, the SSE plays an active role in the selling process and gains direct exposure to clients, agencies, and the full sales motion. The primary objective of the role is sales training and readiness, while meaningfully increasing the productivity of the sales team.

What You'll Achieve

Sales Support

• Support sellers in developing sales proposals, decks, client presentations
• Assist with prospecting and account research across assigned lists
• Help prepare for RFPs, upfront conversations, and scatter opportunities
• Track and organize sales materials, follow-ups and meeting notes

Account Coverage

• Provide continuity and coverage for account lists during seller absences (e.g., leaves of absence, vacations)
• Ensure continuity of communication and pipeline momentum
• Escalation of deal-critical decisions to Sellers
• Clear handoff before and after leave

Inbound Leads

• Qualify inbound leads using defined criteria
• Conduct initial outreach or discovery on behalf of Sellers
• Document context and recommended next steps before handoff

Client Agency Interaction

• Attend client and agency meetings alongside Sellers, as appropriate for deal stage and development readiness
• Participate in presentations and pitches as appropriate
• Support client entertainment, events, and relationship-building activities
• Serve as a professional, reliable extension of the sales team in external interactions

Sales Operation Discipline

• Maintain accurate and timely documentation of sales activity, meetings, and notes in Salesforce and other sales tools
• Ensure follow-ups, materials, and internal handoffs are tracked and completed on time
• Support basic reporting and tracking to provide visibility into pipeline activity and sales execution
• Demonstrate strong attention to detail and follow-through to ensure consistent, high-quality sales execution

What Success Looks Like

The SSE role is explicitly designed as a feeder into an Account Executive position. High performers are typically promoted into junior sales roles after demonstrating mastery of sales fundamentals, client readiness, and internal execution.

• Sales teams are more efficient and spend more time in market
• High-quality, on-time sales materials and presentations
• Strong internal reputation as a reliable sales partner
• Growing confidence and credibility in client and agency interactions
• Speed and quality of inbound lead response
• Quality of sales materials (AE/SD feedback)
• Effectiveness during continuity coverage
• Demonstrated readiness against AE competency expectations
• Clear readiness to progress into an Digital Executive role

Skills You'll Bring

• Internship or early-career experience in sales, media, marketing, advertising, customer-facing roles, or related environments supporting commercial, client-facing, or revenue-generating teams is a plus
• Exposure to digital advertising, media, technology, or B2B sales environments preferred but not required
• Early-career professional with strong interest in media sales
• Bachelor's degree preferred
• Highly organized, detail-oriented, and proactive
• Strong written and verbal communication skills
• Comfortable interacting with clients and agencies
• Curious, coachable, and motivated to build a sales career

What We Offer

• Learn about our benefits & perks package at gumgum.com/benefits . If you'd like additional information, your recruiter can share more specifics during the hiring process!

Awards

• Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards
• 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9
• Ad Exchanger Programmatic Power Player 2022 and 2021
• CTO Hero Award of OTT.X 2023
• Digiday Media Awards Europe finalist 2022 and 2021
• Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers
• Gold Award at the IAB Mixx Awards in Belgium in the "Best Use of Advertising Technology" category
• The Drum Award Digital Advertising: Game-changing Technology for Domino's case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation.

Learn more about our DEIB programming at gumgum.com/deib

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