Service Engineer Belgium (m/f/d)

For a global leader in advanced technology solutions we are currently looking for a "Service Engineer (m/f/d)" to be based in Belgium. This company known for its precision technology combines deep scientific expertise with agile engineering to empower breakthroughs and foster sustainable innovation for a better tomorrow. Besides its core focus on lab solutions the expertise extends across diverse high-tech sectors.

Service Engineer Belgium (m/f/d)
Leuven
Key Accountabilities

• Carry out site surveys, installations of new equipment, preventive maintenance, relocations and modifications according to customer requirements
• Conduct operator training and instruct customers in using and maintaining products
• Respond to customer questions, troubleshoot, investigate and resolve technical problems by phone and on-site
• Support the Sales Business Area with exhibitions and finding sales opportunities for new systems
• Report difficulties and problems to the technical support staff and find intermediate workable solutions
• Respond to technical questions regarding the organisation's services
• Establish and maintain on-going positive relationships with customers
• Research, evaluate and recommend equipment upgrades
• Monitor and resolve recurring problems
• Always act, communicate and behave in compliance with laws and regulations and in accordance with the Group Code of Conduct
• Follow all Health & Safety and Environmental requirements as defined in work instructions; follow required emergency prevention and operational controls

Benefits & Conditions

• Permanent employment contract
• 38 hours per week (Monday-Friday)
• Overtime compensation (+25 % bonus) and/or time off in lieu through flex days (additional holiday - up to 12 days per year)
• 30 days annual leave
• 13th salary
• Vacation bonus + annual government indexation
• ECO check: € 250 per year
• Homeoffice allowance € 30 per month
• Flat rate meal allowance € 160 per month
• Company car

Your Profile

• Technical Apprenticeship (Industrial mechanic, Mechatronics engineer, Electrical engineer)
• min. 3 years of working experience in Service and Maintenance
• Technical knowledge of Electron Microscopes
• Experience with customer support
• Willingness and ability for extensive travel incl. overnight stays
• English and local language
• MS Office, System Software