(Senior) Sales Operations Assistant (m/f/d)

Your Responsibilities:

• Processing customer orders issuing customer invoices to support revenue realization.
• Handling customer refunds and related rebate content in a conscientious and timely manner
• Responsible for the management, categorization, organization and storage of the company's sales contracts and other marketing documents and materials
• Maintaining customer relationships and analyzing customer needs
• Responsible for the production and preparation of monthly, quarterly and annual statistical reports and reports for various sales indicators
• Analyzing and organizing sales data and evaluating the status of sales. Providing data basis and support for Sales' sales strategy
• Support on sales teams’ business issues based on needs and other tasks assigned by team leader

Your Profile:

• Education background (study or training) in economics or other related fields
• Fluent in German and English both verbal and writing
• Previous working experience in customer service or sales support would be preferable
• Data-sensitive, with a strong learning ability
• Proficiency in MS-Office software, with special emphasis on Excel or other data analysis software
• Exceptional interpersonal and communication skills, with a demonstrated ability to foster team collaboration and provide expert consulting

What we offer:

• An independent role with own responsibilities in an innovative, and market-leading international company.
• A friendly and motivated team, great opportunities to develop yourself with the company.
• Partial home office possible.
• An attractive salary with target-related OTE bonus.
• 25-30 annual holidays, increasing with tenure plus 1,5 additional days between christmas eve and new years eve.
• Company pension scheme (betriebliche Altersvorsorge).
• Good incentive plan including monthly food voucher, voucher for birthday, presents for on- and offboarding, marriage, childbirth, company anniversary, International Women’s Day, and so on.
• Employee referral award.
• Regular team events (monthly tea time, quarterly team building, Christmas party, etc.).
• Ergonomic office chairs and height-adjustable workplaces.
• Modern office with free parking places and a great view.
• Free drinks and good tea and coffee.
• Employee discounts on our wide range of our products.

About us

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, the company is expanding today to exceed the demands of tomorrow.

TP-Link Deutschland started in April 2009 in Germany, housing the Sales and Marketing team for DACH region, and providing support and central warehouse for the WEU region. Through our renowned distribution, online and retail partners, we distribute a comprehensive range of award-winning SOHO products (WLAN, DSL, Powerline, repeaters, UMTS / LTE, print servers, IP cameras, smart home devices) and SMB products (Switch, router, SFP modules, media converters, network adapters, video surveillance) and so on.