Street Ops Shift Lead (all genders) in Dusseldorf

Dott is the European champion of shared micro-mobility. Created through the merger of operators Tier and Dott in March 2024, the company decided to move forward under the name of Dott and integrated all vehicles into the Dott app. With the mission to change mobility for good, the team is led by CEO Henri Moissinac and President Maxim Romain. Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit

GET AN IMPRESSION OF THE TEAM

The operations team ensures smooth day-to-day performance within the warehouse and on the streets. As a Street Operations Supervisor, you support the local operations by organizing shifts, coordinating drivers, and keeping the fleet ready for use. Working closely with the site lead and your teammates, you help maintain efficient warehouse processes, stable performance, and a reliable service for our customers. Your role contributes directly to keeping the operation running seamlessly and supporting the continued growth of the city’s performance.

THE ROLE AND YOUR IMPACT

• Coordinate day-to-day warehouse operations, including shift planning and task allocation for our in-house Drivers/Mechanics & 3PLs.

• Prepare and organize team shifts, ensuring smooth battery, key, and vehicle management.

• Serve as the first point of contact for drivers/mechanics and act as the primary emergency contact for customers when needed.

• Monitor the operational performance of your city, provide regular updates to the site lead, and support the recruitment of new team members.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

Education & Experience:

• Initial experience in logistics, mechanics, warehouse operations, or a similar operational environment.

• Confident team player with the ability to support colleagues, ideally with some first exposure to leading a small team.

• Comfortable working hands-on in daily warehouse tasks when needed.

Skills & Competencies:

• Strong organizational abilities with a proactive and solution-oriented mindset.

• Basic understanding of shift planning and proficiency with Excel/Google Sheets.

• Ability to take responsibility for assigned tasks and work independently when required.

• Good communication and interpersonal skills to collaborate effectively with team members and supervisors.

• Holding a valid Class B driver’s license would be a plus.

Language & Location:

• Fluency in English or German required.

• Based in Dusseldorf or region.

THIS MAY INSPIRE YOU

• Work clothes and a transporter during your shift

• The chance of a pay rise after one year with the company

• The opportunity to take part in our Rides program, which allows you to use our e-scooters & e-bikes for free

• Discounted membership to Urban Sports Club

• The opportunity to work independently

• Opportunities for promotion, depending on qualifications and performance

• An inclusive, intercultural and diverse workplace that values diversity and equal opportunities

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness or neurodiversity please inform us, so we can ensure a smooth application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

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