Customer Care Agent (German) Lisbon with Relocation

German Speaking Customer Support – Lisbon, Portugal

Join a globally recognized organization specializing in digital transformation, consulting, and technology services. In this role, you will provide world-class customer support for one of the most widely used and respected online media platforms in the world — known for empowering creators and inspiring audiences worldwide.

Why Work in Lisbon?

Lisbon stands out as one of Europe’s leading destinations for digital and professional growth. The city offers a unique combination of strong international business presence, welcoming atmosphere, affordable living costs, and high quality of life — all surrounded by picturesque scenery and warm hospitality.

Key Responsibilities

• Provide professional customer assistance through email, chat, and phone.

• Resolve user inquiries related to content, policies, and platform features.

• Maintain high levels of user satisfaction and adherence to quality standards.

• Accurately record case information and escalate issues when necessary.

• Contribute to a collaborative, multicultural, and results-driven work environment.

Candidate Profile

• Fluent/native-level German (C2) and good English skills (B2).

• EU citizenship or valid Portuguese residence card (no visa sponsorship).

• Availability to relocate to Lisbon and start immediately.

• Experience in customer support or similar role is advantageous, though not required.

What We Offer

• Competitive compensation package plus monthly language allowance.

• Performance-based bonuses.

• Daily meal allowance (via meal card).

• Private health insurance.

• Paid initial training and ongoing development.

• Monthly transportation allowance.

• Relocation package (€2,500 gross) paid with your first salary.

Advance your career with an international company that values growth, teamwork, and diversity.
If you’re ready to take on a new challenge and build your career in Lisbon — apply today!