HR Business Partner (m/f/x) in Düsseldorf in Fulltime

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At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

The HR Business Partner drives retail performance through workforce stability, leadership capability and fair, compliant people decisions across their scope

You will excel and enjoy this position if you are ready to actively handle the following missions:

HR Partnering:

• Act as strategic people partner to Retail Operations and Area Managers, converting business performance into people priorities
• Drive workforce and performance discussions using KPIs, defining corrective actions with leaders
• Lead people-related change initiatives and organizational transitions with clear stakeholder alignment
•  Ensure consistent, fair, and compliant application of HR frameworks, policies, and standards
• Drive sustainable workforce planning and staffing stability across the retail organization
• Act as trusted advisor on complex people matters, aligning business objectives with employee impact and legal requirements
•  Apply a data-driven HR approach to support decision-making

People Development

• Drive the performance management cycle and ensure high-quality development outcomes
• Enable leaders through coaching, feedback, and performance conversations
• Lead talent identification and succession planning to ensure strong talent pipelines
• Promote inclusive leadership and actively drive DE&I priorities

Employee Relations:

• Own employee relations risk management and ensure compliant handling of people matters
• Coach managers to address employee issues independently and advise on complex cases
• Translate engagement and feedback insights into targeted action plans

HR Operations:

• Analyze workforce and people metrics to generate actionable insights
• Drive HR initiatives and projects with clear outcomes
• Collaborate with HR Administration to ensure data quality and smooth processes
• Support payroll preparation and related administrative tasks

KPIs:

HR accountable (primary):

• Time to hire
• New hire turnover
• Rolling 12-month turnover
• Sickness rate
• Internal staffing rate
• Performance review completion rate
• Succession coverage for key roles
• Percentage of employees with disabilities

HR contributes (shared):

• Client experience metrics
• Sales vs. budget (through staffin, capability and leadership effectiveness)

Do not hesitate to apply if you have…

Personal Skills

Hard Skills:

• Strong expertise in Employee Relations and Labor Law
• Performance Management and Workforce Planning (FTE/HC, productivity)
• Ethics & Compliance mindset
• Consulting skills (diagnosis, hypothesis, intervention, measurement)
• Stakeholder management in a retail field environment
• Strong business acumen and data analysis skills

Soft Skills:

• Coaching and leadership enablement skills
• Strong interpersonal and communication skills
• Active listening and interviewing capability
• Conflict resolution and problem-solving mindset

Experience & Technical Skills

• University degree in Economics or a comparable field
• At least 5 years of HR experience in a fast-paced environment, ideally retail or multi-site structures
• Proven track record in reducing turnover and improving staffing stability
• Experience partnering with field leadership (Area / Store Manager level)
• Analytical, KPI-driven, and hands-on working style
• High level of proactivity, empathy, and self-reflection
• Very good MS Office skills, especially Excel and PowerPoint
• Willingness to travel
• Fluent in German and English

Being LVMH

• Acts people oriented 
• Shows creativity and drives innovation 
• Strives for excellence 
• Entrepreneurial spirit & mindset 

Here, you will find: 

• Benefits that empower.  from staff discounts to fitness partnerships, supporting your lifestyle both inside and outside of work. 
• Growth that empowers.  Through a culture of continuous learning, supported by dedicated trainings and further education opportunities, that help you grow personally, advance professionally and stay ahead in your field.
• Community,  in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture  of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment.  From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

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