IT Technical Consultant

Company Description :

ManageEngine , the division of Zoho Corporation focused on enterprise IT management, provides comprehensive IT management solutions used by more than 280,000 organizations globally. Our products streamline operations in areas such as IT service management, network performance, endpoint security, IT analytics, identity management, and cloud solutions. At ManageEngine, we combine innovation with simplicity to empower IT teams in effectively managing complex infrastructures, improving productivity, and ensuring business continuity.

Key Responsibilities:

• Handle end-to-end ManageEngine solution presales engagements through face-to-face and online meetings.
  
• Provide demo, presentations & conduct reseller/partner training on ManageEngine solutions.
  
• Collaborate with product engineering teams to stay up to date on ManageEngine product and feature updates.
  
• Engage with existing ManageEngine customer to make sure they are happy customers and identify any upsell/cross sell opportunities, if any.
  
• Act as a trusted advisor and technical SPOC for the strategic accounts.
  

Requirements

• Strong technical knowledge of IT infrastructure technology solutions, including IAM, IT Security solutions and IT service management.
  
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
  
• Willingness to travel within/outside EU to meet customers, partners, and prospects.
  
• Technical Pre-sales/Technical Account Management/ ICT Manager or related experience is an added advantage.
  
• Build strong relationships with key stakeholders, including customers, partners, and internal teams.
  
• German and English professional proficiency is mandatory for this role.
  
• Certifications in ITIL, CCNA, or Cybersecurity are a valuable plus.
  

Benefits

• Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
  
• Continuous training and professional development opportunities.
  
• Supportive and inclusive team and colleagues.
  
• Clear development plan in the short, medium and long run.
  
• Participation in coaching and mentoring schemes.
  
• Opportunity to work with a global team and contribute to the growth of a leading technology company.
  

It is important for the applicant to hold a national or EU passport, have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

Join ManageEngine Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software!

Web: ManageEngine