Senior Solutions Engineer

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page .

Job description

The Senior Solutions Engineer serves as a Deals Copilot, functioning as both a Solution Consultant and a Trusted Advisor to potential clients. In this role you will collaborate with the sales team to understand and interpret customer needs, then translate these technical and business requirements into credible solution demonstrations that showcase tangible business value. As a senior team member, you will mentor other team members, experiment with new strategies, and innovate ways to boost Average Contract Value, accelerate Sales Cycle Velocity, and improve the overall Win-Rate.

Responsibilities:

• Deep Business & Value Discovery: Lead rigorous, multi-threaded discovery across a prospect's organization to uncover systemic business problems and map them directly to quantifiable Profit and Loss (P&L) impacts.
• Value-Driven Demonstration & Storytelling: Design and deliver highly tailored demonstrations that serve as "proof-of-value". Connect customer stories, product capabilities, and differentiators to the prospects’ pains and critical business issues.
• Co-piloting the Sales Strategy: Assist in the development and execution of sales strategies by providing technical insights and relevant recommendations, ensuring alignment between provided deal qualification, technical solutions, and sales goals. Partner with Account Executives to define and execute a how-to-win plan that reduces the average time-to-close a deal.
• RFP/RFI Response Preparation: Lead the functional and technical sections of RFP/RFIs, including gathering necessary information, drafting responses, and ensuring accuracy and competitiveness within the deadlines
• Cross-Functional Collaboration: Work closely with product management, engineering, and support teams to relay customer feedback where relevant.
• Partner Relationship Building: Establish and maintain strong relationships with key technical stakeholders within partner organizations.
• Technical Solution Design and PoC Management: Lead the design of customized technical solutions that align with customer needs and requirements, ensure feasibility and alignment with the company's product capabilities, and lead PoCs with sometimes people for prospective customers when desired.

What we look for

• You have experience in presales/technical sales, in a B2B SaaS or IT services company. Ideally, in the world of e-commerce, content management or master data management.
• An in-depth understanding of sales principles and the ability to apply them to various situations.
• Advanced problem-solving skills: an ability to anticipate and proactively address potential issues, as well as effectively communicate solutions to technical and non-technical stakeholders.
• Proven experience in identifying and resolving complex technical issues, optimizing processes and workflows, and driving innovation.
• Active listening: demonstrate your understanding, and effectively communicate with prospects and colleagues.
• Ability to identify and address underlying issues that may be driving objections and provide innovative and creative solutions to overcome them.

You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!

Interview process

1. 30-minute screening call with a member of our Talent Acquisition team
2. Meet your future manager! This 45-60 minute interview with the Director of Solutions Engineering will allow you to go in more depth into what the role entails and discuss your experience and skills.
3. Meet the Regional VP of Sales. In this 30-minute call, the VP of Sales will dig deeper into your experience working with a Sales team and will give you more information about the dynamic between sales and solution engineering.
4. Briefing: A future peer will brief you on the next step, the presentation.
5. Present! Run an example presentation session to show your skills in this important part of the PreSales role and share how you would prepare for the next step demo.
6. Sign your offer!

Life at Akeneo

Work Environment

- Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 30 days of annual leave. Option to Work from Anywhere for up to 30 days per year.
- Home Office & Commuting Allowance: Enjoy a €500 budget to enhance your home office and a €45 monthly sustainable transportation allowance for eco-friendly commuting.

Inclusivity

- Generous Parental Leave: Benefit from 14 weeks of paid maternity leave (pay topped up to average salary), 6 weeks of paid leave for the second parent.. A gradual return to work program is also available.
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.

Growth and Development

- Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
- Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program.

Wellbeing

- Sports & Wellness: Take advantage of an Urban Sports Club membership with a monthly deduction of €30.
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.

For more information about benefits, don’t hesitate to contact our Talent Acquisition team.