ISP Account Manager - (m/f/d)

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With approximately 208,000 employees, we operate in more than 170 countries and regions.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Job Title:

ISP Account Manager – (m/f/d)

Job Location:

Düsseldorf or Hamburg, Germany

Main Responsibilities:

• Develop ISP (Internet Service Provider) new customers in Germany Local Market and establish the relationship in the business.

• Develop and maintain good relationships with the ISP customers/partners and new partnership development.

• Manage a portfolio of client accounts to ensure long-term success end to end, from sales to delivery. Develop positive relationships and promptly handle the customer’s requirements.

• Generate new sales by making use of the existing and potential sales networks.

• Resolve customer queries and handle their requirements in a timely manner.

• Negotiate contracts of products and services with the client.

• Supervise the account representatives and sales management team to ensure the number of sales increase and achieve the sales target.

• Report on the status of transactions and accounts.

• Set and track down sale account targets that are aligned with the company’s objectives

• Monitor the sales metrics regularly.

• Suggest suitable actions that can help improve sales performance and identify opportunities to grow.

Requirements:

• Proven work experience (more than 3 years) as a Sales Account Executive, Key Account Manager, Sales Administrator, or a similar role in the Sales Department in the Germany Telecommunication Market or ISP industry (City carriers, utilities, etc).

• Extensive experience in Sales and Customer Experience and relationship development will be an advantage.

• Understand the Germany Telecommunication Market and also be familiar with the Telecommunication products and solution, especially the FTTH solution, IP solution and DWDM solution etc.

• Strong understanding and knowledge of sales performance metrics and can present the ICT solutions in front of customers in good way.

• Strong sales mindset with hunting spirit, working with proactive attitude and can organize tasks with a good structure.

• Strong Leadership and can organize the needed resources to support achieve the target. Outstanding verbal and written communication skills.

• Excellent negotiation skills.

• Business acumen with problem-solving skills.

• Strong willingness and desire to grow.

• Fluent in both German and English (business level).

• Strong work ethic and team work spirit.

What We Offer:

We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.

Important: To be considered for this role, applicants must be eligible to work and live in the job location.

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