Program Manager Intern

At Amazon, we are working to be the most customer-centric company on earth.
Amazon is looking for passionate, versatile and curious Program Manager Interns to work with us on improvement and innovation projects to support the growth of our European network. We want to give our customers in Europe the best experience possible!
As a Program Management Intern, you are a passionate advocate to drive operational efficiency with strong analytics and have excellent organizational and interpersonal skills. The role provides an opportunity to understand Amazon business and processes, enhance analytical skills, and make significant business impact. Interns will work with dedicated mentors who guide their development within Amazon's culture of ownership and excellence.
Note: You must have the right to work in the country of employment by the start date.

Key learning objectives
The role emphasizes learning and growth in three core competencies:
•Analysing problems and developing solutions, planning and stakeholder engagement, and driving results. You will learn key success factors to project implementation and stakeholder management in a complex and international environment.
• Data Analytics: you will develop skills in extracting and manipulating large datasets, gain insights into simulation models, and learn to use analytics to drive business decisions and change.
• Soft Skills: you will learn how to lead stakeholder and senior management communication independently.

Key job responsibilities
• You will collaborate with different internal stakeholders to learn how to improve a program’s offering and its benefits for our customers. This internship provides an opportunity to collaborate with cross-functional teams, demonstrate project management skills in a competitive and dynamic business climate.
• You will work on one or several projects with your hiring team in tracking open actions, conduct deep dives, provide data insights, analyse processes to identify critical points and anticipate risks.
• You will support the team in recommending and executing network improvements.
• You will contribute with innovative long-term and lasting solutions beneficial for the entire team.

About the team
Intern Community:
As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support:
The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions:
Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities:
Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates across the year:
We are hiring interns with flexible start date from January through July.

BASIC QUALIFICATIONS

- Currently in your penultimate year and working towards a university bachelor’s or master's degree in Marketing, Project Management, Business Management or similar discipline.
- Available for a full-time internship (40 hours/week) lasting from 3-6 months with a start date between May and August.
- Proficient in spoken and written English (Common European Framework of Reference C1).
- Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros).

PREFERRED QUALIFICATIONS

- Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
- Excellent communication and teamwork skills, able to collaborate effectively with others.
- Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.

Standort

Amazon Support Services Germany GmbH, Düsseldorf